Frequently Asked Questions

Q1: How long does shipping take?
A: We typically process and ship orders within 1 hous. Standard shipping usually takes 2-5 days.

Q2: Do you offer free shipping?
A: Yes, we offer free standard shipping on every orders . 

Q3: Can I track my order?
A: Absolutely. Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package’s journey.

Q4: What is your return policy?
A: We stand behind the quality of our products. If you are not completely satisfied, you can return unused items within 30 days of delivery for a full refund. Please visit our Returns & Exchanges page for detailed instructions.

Q5: What should I do if I receive a damaged or defective product?
A: We are sorry to hear that! Please contact our customer support team within 48 hours of delivery with your order number and a photo of the issue. We will arrange a replacement or refund as quickly as possible.

Q6: How long does it take to receive a refund?
A: Once we receive and inspect your return, we will process your refund within 1 business days. The credit will be applied to your original payment method, and you will receive a confirmation email.